Location: Remote (Work From Anywhere)
Employment Type: Full-Time
Company Headquarters: Gibraltar
About the Company
Xapo Bank is a globally distributed financial institution operating at the intersection of traditional banking and digital assets. Founded in 2013, Xapo is recognized for its focus on security, regulatory compliance, and innovation within crypto banking.
With a fully remote workforce spanning 40+ countries, the company emphasizes diversity, responsible risk management, and a mission centered on economic freedom and wealth protection.
Role Overview
Xapo Bank is seeking an Institutional Sales professional to support business growth across the Hong Kong and Singapore markets. This role focuses on acquiring high-quality clients, including High-Net-Worth (HNW) individuals and institutional customers, and ensuring a smooth handoff to internal account management teams for onboarding.
The position requires strong relationship-building skills, regional market knowledge, and a willingness to travel for client meetings and industry events. The primary objective is to expand Xapo’s client base while maintaining a high standard of customer experience.
Key Responsibilities
Lead Generation & Qualification
- Identify and develop new business opportunities through networking, referrals, strategic outreach, and industry events in Hong Kong and Singapore
- Qualify prospects to ensure alignment with target client profiles, including HNW individuals and institutional clients
Client Acquisition & Engagement
- Serve as the main point of contact during early stages of the client journey
- Introduce qualified leads to internal Account Management teams to support efficient onboarding
- Conduct product presentations and demonstrations tailored to client needs
- Engage proactively with prospects to understand objectives, challenges, and requirements
- Support clients throughout onboarding and beyond to ensure a strong initial experience
- Collaborate with internal teams to develop strategies for growing the client base
Market Intelligence & Reporting
- Monitor regional market trends, competitor activity, and developments in both crypto and traditional finance
- Provide regular reporting on lead generation, conversion metrics, and sales performance
- Contribute insights to sales and relationship management strategy development
Brand Representation & Networking
- Represent Xapo at regional conferences, events, and industry gatherings
- Act as a brand ambassador, promoting the company’s values and offerings
- Build and maintain a strong professional network within the regional financial services ecosystem
Compliance & Performance
- Operate in full compliance with regulatory and internal policy requirements
- Meet or exceed defined KPIs and sales targets
- Escalate region-specific issues to relevant internal teams when required
Travel
- Be available for regional travel to attend events and meet clients in person as needed
Required Skills & Experience
- Minimum of 5 years’ experience in a customer-facing role within banking or financial services, including private banking, private wealth management, investment banking, or commercial banking
- Professional experience in Hong Kong and/or Singapore markets
- Proven ability to originate leads and manage client relationships successfully
- Strong understanding of traditional fiat payment systems and stablecoins
- Demonstrated interest or exposure to cryptocurrency markets
- Consistent track record of achieving sales or conversion targets
- Confidence in conducting both in-person and virtual client meetings
- Established professional network within the regional financial services industry
- Fluency in English is required; Mandarin and/or Cantonese proficiency is highly desirable
Work Requirements
- Dedicated home workspace
- Reliable high-speed internet connection
- Alignment with Xapo’s values-driven leadership principles
Why This Opportunity
- Fully remote role with regional market focus
- Opportunity to work in fintech and crypto banking
- Exposure to institutional and high-net-worth clients
- Flexible work environment with strong work–life balance
- Annual learning and professional development support
- Collaborative, performance-driven culture
Compliance & Device Policy
Xapo Bank prioritizes consumer protection, transparency, and ethical conduct. All consultants must comply with company security and device policies, including enrollment in mobile device management systems and adherence to data protection requirements. Compliance is mandatory prior to onboarding.