Salary : $52,000 – $87,000 Annually
Location: Seattle, WA or Beaverton, OR
Company: DAT Freight & Analytics
About the Company
DAT Freight & Analytics is a leading technology company serving the transportation and logistics industry. For more than 40 years, DAT has helped brokers, carriers, and shippers move freight with confidence through advanced SaaS tools and market intelligence derived from over $1 trillion in freight transactions. DAT operates the industry’s largest digital freight marketplace and is recognized as an award-winning employer with a strong culture of integrity, collaboration, and innovation.
The Opportunity
DAT Freight & Analytics is seeking a Network Governance Investigations Specialist to join its fraud prevention and risk team. This hands-on investigative role is responsible for protecting the integrity of DAT’s marketplace by identifying, investigating, and mitigating fraudulent activity.
This position is well suited for candidates who enjoy analytical problem-solving, detailed investigations, and cross-functional collaboration. The role works closely with operational, product, engineering, and strategy teams to investigate suspicious behavior, improve fraud detection tools, and strengthen access protection systems across DAT platforms.
Key Responsibilities
- Investigate suspected fraud by analyzing user behavior, transaction activity, and account patterns
- Review fraud alerts and determine whether activity is legitimate or fraudulent, documenting findings clearly and accurately
- Monitor high-risk accounts and conduct outbound communication with users to validate legitimate activity while minimizing false positives
- Tag and flag suspicious accounts and transactions to support machine learning model training and automated detection improvements
- Perform user acceptance testing (UAT) for fraud detection tools, security enhancements, and prevention system updates
- Analyze fraud trends across DAT’s marketplace and Convoy Platform to identify emerging threats and behavioral indicators
- Document fraud tactics, investigation outcomes, and actor behavior to build institutional knowledge
- Translate investigative insights into actionable recommendations for product and fraud strategy teams
- Support development and refinement of DAT’s proprietary CARVE fraud detection methodology
- Maintain detailed records of investigations, resolutions, and customer communications in fraud management systems
Required Skills & Experience
- 2–4 years of experience in operations, customer support, compliance, risk, investigations, or analytical roles
- Strong investigative mindset with exceptional attention to detail
- Analytical ability to identify anomalies, patterns, and behavioral indicators in data and user activity
- Excellent written and verbal communication skills, including comfort handling sensitive fraud-related conversations
- Proficiency with Excel or Google Sheets; SQL experience strongly preferred
- Sound judgment and problem-solving skills with the ability to balance fraud prevention and customer experience
- Ability to manage multiple investigations simultaneously while maintaining thorough documentation
- Collaborative approach with experience working cross-functionally
- Adaptability in fast-paced, evolving environments
- Bachelor’s degree in Business, Criminal Justice, Data Analytics, or a related field (or equivalent experience)
Preferred Qualifications
- Experience in fraud prevention, trust & safety, financial crimes, or risk management
- Experience using CRM or case management tools such as Salesforce
- Basic SQL or database querying experience
- Background in transportation, logistics, marketplace platforms, or financial services
Compensation & Benefits
- Washington salary range: $52,000 – $87,000
- Compensation is based on experience, skills, internal equity, and market considerations
Benefits include:
- Medical, dental, vision, life, and AD&D insurance
- Up to 20 days of paid time off starting in year one
- 10 paid holidays annually
- Parental leave
- 401(k) with immediate employer match
- Employee Stock Purchase Plan
- Short- and long-term disability coverage
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
- Employee Assistance Program and wellness initiatives
- Hybrid work environment
- Collaborative and inclusive team culture
- Employee Resource Groups
Equal Opportunity Statement
DAT Freight & Analytics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.