Location: United States (Remote) or Hybrid – American Fork, UT (2–3 days per week)
Job Overview
A leading healthcare technology company is seeking a Product Design Director to lead the UI/UX vision across a diverse portfolio of web, mobile, and client-server applications. This senior leadership role is responsible for defining and executing a unified user experience strategy that delivers intuitive, consistent, and high-quality end-to-end customer experiences.
The ideal candidate is a strategic, hands-on design leader who can scale design organizations, embed user-centered design into product development, and partner closely with Product, Engineering, Marketing, and executive leadership.
Key Responsibilities
UX Vision & Strategy
- Define and champion a cohesive UX vision across a global, multi-product SaaS ecosystem
- Align UX strategy with business priorities to deliver easy-to-learn, easy-to-use, and engaging customer experiences
- Own and evolve the UX roadmap, balancing long-term strategy with near-term delivery
Product & Cross-Functional Leadership
- Embed UX practices into the full product development lifecycle within Agile teams
- Partner closely with Product Management, Engineering, Marketing, and executive stakeholders
- Champion user-centered design through customer research, usability testing, and direct customer engagement
Design Execution & Systems
- Drive excellence in design systems, including global style guides, design libraries, tools, and methodologies
- Ensure consistency and quality across web and mobile platforms
- Use data, research, and insights to guide design decisions and priorities
Team Building & Leadership
- Lead as a player-coach, providing hands-on guidance and mentorship
- Build, scale, and develop a high-performing UX organization through hiring, onboarding, coaching, and performance management
- Foster a culture of learning, collaboration, innovation, and creative excellence
Travel & Work Environment
- Travel: Less than 25%
- Office environment with no special physical requirements
Required Qualifications
- 8+ years of UX design experience, including 5+ years in UX leadership roles within cloud-based SaaS environments
- Proven experience leading and scaling UX teams across complex, multi-product B2B software portfolios
- Demonstrated ability to define and execute UX strategy in partnership with Product, Engineering, and Marketing
- Experience designing technically complex workflows and interfaces (healthcare, medical, or dental domains preferred)
- Strong expertise in UX/UI principles, usability research, and best practices across web and mobile platforms
- Hands-on experience with design systems, style guides, design libraries, and common UX artifacts (journey maps, wireframes, prototypes, high-fidelity designs)
- Ability to balance strategic vision with tactical execution and delivery
- Exceptional leadership, communication, and influencing skills
- Strong business acumen, including experience delivering results through complex initiatives
- A collaborative, growth-oriented mindset with a passion for mentoring and continuous learning
- Bachelor’s degree in a related field preferred but not required
- A portfolio demonstrating data-informed decision making and measurable impact
Compensation
- Salary Range: $170,000 – $230,000 (USD)
- Compensation is based on experience, skills, location, labor market factors, and internal equity
- Eligible for a performance-based bonus (not included in the posted range)
Benefits Overview
- Competitive compensation and comprehensive benefits package
- Medical, dental, and vision coverage
- 401(k) plan with company match
- Paid time off, sick leave (where applicable), and paid parental leave
- Short-term disability and income protection programs
- Health savings and flexible spending accounts
- Education assistance and scholarship programs
- Employee wellness, work-life assistance, and volunteer opportunities
Company Overview
The employer is a global leader in healthcare and dental technology, offering integrated software solutions across management, analytics, communication, and marketing. The organization emphasizes innovation, collaboration, professional development, and work-life balance, and has been recognized as a top workplace in its region.
Equal Opportunity & Work Authorization
This employer is an Equal Employment Opportunity organization and does not discriminate on the basis of legally protected characteristics.
Note: Candidates must reside in approved U.S. states. The employer is not currently hiring individuals located in Alaska, Delaware, Hawaii, Louisiana, Nebraska, North Dakota, Rhode Island, South Dakota, Vermont, West Virginia, Washington DC, Puerto Rico, or other U.S. territories.