Company: BlackRock
Location: Seattle
Team: Client Experience Operations
Work Model: Hybrid (4 days in office / 1 day remote)
Level: Vice President
Role Overview
BlackRock is seeking a Vice President to lead Client Reporting Onboarding within the Client Experience (CX) organization.
This role sits within the Reporting Solutions function and is responsible for delivering high-quality, timely, and accurate client investment reporting across complex products. The VP will lead onboarding and production cycles, drive process improvements, and partner across client-facing, operations, and technology teams to enhance the client reporting experience.
Team Context
The Client Experience organization is structured around four pillars:
- Client Experience Delivery
- Reporting & Regulatory Solutions
- Client Experience Operations
- Client Experience Transformation
This role operates at the intersection of reporting, onboarding, and operational excellence, with broad exposure across internal stakeholders and data providers.
Key Responsibilities
📊 Reporting & Onboarding Leadership
- Lead client reporting onboarding and production cycles
- Drive procedural improvements to enhance timeliness and accuracy
- Design and manage detailed workstream delivery plans
- Own governance frameworks and escalation management
🤝 Stakeholder Engagement
- Align cross-functional partners on priorities, risks, and outcomes
- Partner with client-facing teams to design and deploy reporting templates
- Build strong relationships across reporting, project, and data teams
⚙️ Process & Automation
- Lead business inputs into automation initiatives for client reporting
- Utilize tools such as Excel/VBA and Python to improve efficiency
- Contribute to architectural discussions and technical project direction
- Develop solutions to complex operational challenges
What They’re Looking For
Experience
- 6–10 years in financial services, preferably asset management
- Experience leading teams with hands-on execution involvement
- Strong stakeholder management across multiple business functions
Technical & Operational Skills
- Familiarity with automation tools (VBA, Python desirable)
- Strong troubleshooting capabilities beyond immediate scope of responsibility
- Ability to operate effectively in fast-paced, deadline-driven environments
Leadership & Communication
- Excellent written and verbal communication skills
- Strong problem-solving and prioritization abilities
- Track record of developing talent and driving team performance
Compensation (Seattle, WA)
- Base Salary Range: $127,500 – $185,000 USD
- Eligible for discretionary annual bonus
- Comprehensive healthcare, retirement, leave, and additional benefits
Total compensation is aligned to performance, role, and business impact.
Benefits Highlights
- Competitive retirement plan
- Tuition reimbursement
- Comprehensive healthcare coverage
- Flexible Time Off (FTO)
- Support for working parents
Work Model
- Hybrid structure: minimum 4 days per week in office
- Designed to promote collaboration, apprenticeship, and innovation
- Emphasis on in-person engagement to accelerate onboarding and learning
Company Overview
BlackRock is a global asset manager and financial technology provider focused on helping clients achieve financial well-being. The firm serves institutions, intermediaries, and individual investors worldwide.
BlackRock is committed to inclusion, equal opportunity employment, and providing reasonable accommodations throughout the hiring process.